At Feel & Flow Flower Elixirs, privacy and security of your personal information is very important to us. Our privacy policy applies to the information we collect about you and how we use this information. Information that is provided by you is collected and held in accordance with relevant Australian Privacy Law.

COLLECTION OF INFORMATION

If you purchase products from our store, we may collect personal information such as your name and contact details i.e. address, phone numbers, email address and credit card details.

If you subscribe to our mailing list you are giving permission for us to send you emails regarding products, special offers and updates that may be of interest to you. As required by law, you may “opt-out” from direct marketing material that Feel & Flow Flower Elixirs may send by following the instructions at the bottom of our newsletters. Alternatively, you may contact us if you do not wish your details to be used for marketing purposes at hello@feelandflowflowerelixirs.com

If you provide feedback, lodge an enquiry or make a complaint, we may collect your name and contact details. 

If you participate in any surveys, we may collect information relating to your survey responses.

We may collect information about visitors to our website such as statistical information about the number of visitors to our website and the duration of visits. This information is anonymous and we will not collect the indemnity of those visitors unless voluntarily provided by the visitor, such as subscribing to our mailing list. 

When you provide us with personal information to complete a transaction, verify your credit card, place an order, arrange for a delivery or return a purchase, we imply that you consent to our collecting the information and using it for that specific reason only.

Feel & Flow Flower Elixirs will collect information listed above through lawful and fair means and not in an unreasonable way. Feel & Flow Flower Elixirs collects personal information when you deal with us directly via our website and social media, via forms and correspondence by email and over the phone. 

USE OF INFORMATION

Feel & Flow Flower Elixirs will use your personal information for the following purposes. We will not use it for any other purpose, unless permitted by law:

·        to process sales transaction;

·        to deliver the products to you;

·        to manage enquiries, feedback and complaints made by you;

·        to email newsletters and campaigns to subscribers.

Feel & Flow Flower Elixirs will only use your personal information for marketing activities, such as email campaigns, where you have subscribed to receive such information. You will have the opportunity to ‘opt out’ of receiving marketing materials by unsubscribing from the emails or by contacting us directly at hello@feelandflowflowerelixirs.com

DISCLOSURE & THIRD PARTY SERVICES

Feel & Flow Flower Elixirs will not disclose any information that you have provided to unrelated companies. We may disclose your information with a third party for the successful delivery of your order.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy.

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 

While Feel & Flow Flower Elixirs uses appropriate security measures to protect our website and the information you give us, you should be aware that no internet data transmission can be guaranteed to be 100% secure from access by unintended recipients. Feel & Flow Flower Elixirs will not be responsible for events arising from unauthorised access to your personal information.

COOKIES

Feel & Flow Flower Elixirs may use cookies to improve our website for our customers and to help us to enhance our services. Cookies are tiny bits of data stored on your hard drive when you visit a website. Most web browsers are set to accept cookies. Cookies do not personally identify users, although they do identify a user’s browser. Cookies are useful to estimate our number of users and determine overall traffic patterns through our website. If you don’t want cookies, your web browser likely includes an option that allows you to not accept them.

CHANGES TO THIS PRIVACY POLICY

Feel & Flow Flower Elixirs reserves the right to modify this privacy policy at any time. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

QUESTIONS AND CONTACT INFORMATION

Please contact us at hello@feelandflowflowerelixirs.com if you have any questions or concerns regarding our privacy policy.